Terms of Use

1. Acceptance of Terms

By creating an account or using CloudSourceHRM (“the Service”), you agree to be bound by these Terms of Use and our Privacy Policy. The Service is operated by SHIRO Technologies LLC (“Company”, “we”, “us”). If you do not agree to these terms, you may not use the Service.

2. Description of Service

CloudSourceHRM is a recruiter member portal that provides tools for managing professional contacts, sending requirements, building candidate hotlists, and accessing the CHRM NEXUS ecosystem. The Service is intended for professional use by recruiters, staffing agencies, and HR professionals.

3. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. By using the Service, you represent that you meet these requirements and that all information you provide is accurate and complete.

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at support@shirotechnologies.com of any unauthorized use of your account. We are not liable for losses resulting from unauthorized access due to your failure to secure your credentials.

5. Subscriptions and Billing

• Free Tier: Available at no charge with limited features as described on the Pricing page.
• Standard Tier: Billed monthly at the rate shown on our Pricing page. Subscriptions auto-renew unless cancelled before the next billing date.
• Payment: All payments are processed securely by Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.
• Price Changes: We may change subscription pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of the new price.

6. Acceptable Use

You agree not to use the Service to:

• Send unsolicited bulk email (spam) in violation of CAN-SPAM, CASL, GDPR, or other applicable laws.
• Upload contact data that you do not have a lawful basis to process.
• Distribute malicious content, phishing attempts, or deceptive communications.
• Attempt to reverse-engineer, scrape, or otherwise access the platform's infrastructure without authorization.
• Violate any applicable local, state, national, or international law or regulation.
• Impersonate any person, company, or entity.
• Interfere with the integrity or performance of the Service.

We reserve the right to suspend or terminate accounts that violate these rules, without prior notice and without refund.

7. Email Compliance

You are solely responsible for ensuring that all requirements sent through the Service comply with applicable email marketing laws, including but not limited to the U.S. CAN-SPAM Act, Canada's CASL, and the EU's GDPR. This includes maintaining proper opt-in consent records, honoring unsubscribe requests promptly, and including a valid physical address in commercial emails.

8. Your Data

You retain ownership of all contact data and requirement content you upload or create in the Service. You grant us a limited license to store and process that data solely to provide the Service to you. We will not use your data for our own marketing or share it with third parties beyond what is described in our Privacy Policy.

9. Intellectual Property

All software, design, logos, and content making up the CloudSourceHRM platform (excluding your data) are owned by SHIRO Technologies LLC or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, SHIRO Technologies LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, data loss, or business interruption — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising under these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless SHIRO Technologies LLC, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

Either party may terminate the account at any time. Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy. Sections 8–12 of these Terms survive termination.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction in Delaware.

15. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact